Payment Processing
All payments are securely processed through Stripe. Flare never sees or stores your payment details.
Managing Your Subscription
Navigate to the Dashboard Billing page and click Manage Subscription. This redirects you to the Stripe Customer Portal where you can:
- Update payment methods
- Download invoices (PDF)
- Upgrade or downgrade plans
- Cancel your subscription
Cancellation
When you cancel, your Premium benefits remain active until the end of the current billing cycle. After that, your server reverts to the free tier. Your configurations (embeds, settings) are preserved but locked.
Refund Policy
We offer a 7-day money-back guarantee. Contact support with your transaction ID within 7 days of purchase for a full refund.
Filing chargebacks through your bank without contacting support first will result in a permanent ban from the Flare platform.